Jira Cloud Integration

Introduction

In an era dominated by digital interactions, the efficient management of privacy requests has become a critical concern for organisations. Jira, renowned for its project management capabilities, when integrated with TrustWorks, can transform the way organisations address privacy requests. This guide shows the advantages and the process of this integration.

Key Benefits:

• Streamlined Workflow: Automate the creation of tasks in Jira for every privacy request initiated in TrustWorks.
• Seamless Synchronisation. Achieve real-time alignment between Jira tasks and Data Subject Requests (DSRs) in TrustWorks.
• Enhanced Efficiency: Reduce manual interventions, ensuring faster response times and consistent handling of privacy requests.

Integrating Jira Cloud with TrustWorks

Preparation and Integration Steps:

1. Subdomain: This is the initial path of the URL, e.g., <subdomain>.atlassian.net .
2. Project Key: This key identifies your project. It can be obtained from the projects table. More Info
3. Login Requirement: Ensure you are logged into Jira to initiate the connection.

Integration Steps:

1. Head to Global Settings > Integrations > +New Integration and choose 'Jira' from the dropdown menu.

2. Assign a meaningful name to your integration, opt for the 'OAuth 2.0' authentication method, input your Jira subdomain and project key, and then proceed to 'Connect with Jira'.

3. You'll be redirected to your Atlassian Account. Grant 'view' and 'update' permissions to TrustWorks and confirm.

4. Finalize the process by saving the integration.