Data Practices: Categories of Data

Efficiently managing and categorising data is vital for any privacy platform to ensure compliance with privacy regulations and protect individuals' personal information. In our TrustWorks privacy platform, we provide a powerful and user-friendly solution that enables businesses to organise and control Data Subject Requests (DSRs) effectively. This article serves as a comprehensive guide on creating and managing categories of data in TrustWorks, empowering you to handle DSRs with ease and meet privacy requirements.


Creating and Managing Categories of Data

Accessing Data Categories

In the Global Settings locate Data Practices and then navigate to Data Categories to access the data management options.

Go to  Data Practices > Data Categories


Adding a New Data Category

To create a new data category, click on the + New Data Category button. This enables you to define a unique category tailored to your organisation's specific data classification needs.


Naming and Describing the Data Category

Provide a meaningful name for the new data category, such as "Religious Belief" for example, and include a brief description to help team members and collaborators understand its scope and purpose in handling DSRs.


Setting Sensitivity/Confidentiality Level

Select the appropriate sensitivity level for the data category from the available options: "Public," "Internal-Only," "Confidential," or "Restricted." This classification will determine access rights and visibility within your organisation.


Toggle Special Category of Data (GDPR Article 9)

If the data category falls under the special category of data as defined in GDPR Article 9, toggle the option to indicate its sensitivity. Refer to Art. 9 GDPR for more information.


Saving Your New Data Category

Once you have provided all the necessary details, click on the + Create button to save the new data category in our system. This ensures efficient organisation and management of DSRs based on data categories.


Editing and Deleting Data Categories


If a data category is no longer required, locate it in the list and click on the Delete button to remove it from TrustWorks' data classification system. Please note that pre-populated data categories can't be deleted or edited. Only the categories created by the user can be.


To make changes to an existing data category, find it in the list and click on the "Edit" icon on the right. Update the fields as needed, such as the name, description, sensitivity level, or special category status.


After making the necessary updates, + Save your edits and apply the changes to the data category.

Click on Save


Conclusion

Setting up well-defined data categories enables clear visibility and control over data, allowing your team to handle data subject requests (DSRs) with confidence and accuracy. This collaborative approach fosters a strong privacy culture within your organisation, making privacy a core element of your business values.

With our user-friendly platform, creating and managing data categories becomes a seamless process. Utilise the step-by-step guide provided above to effectively prioritise consumer privacy, respond to DSRs promptly, and demonstrate your commitment to responsible data handling practices.

Experience the power of TrustWorks' data practices functionalities, enhance customer trust, and navigate privacy complexities with ease. By implementing data categories in TrustWorks, your organisation ensures a secure and compliant data management environment, reinforcing your dedication to protecting sensitive information and maintaining the highest privacy standards.

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